Technology and Evolving Ways of Communication

Posted by Lauren Bailey on Tue, Sep 09, 2014

Technology has changed the way that human interaction regularly takes place. It will constantly change as new ways of communicating are introduced to us. I am sitting here wondering how my everyday communication routine (I know, right?...sad) with certain people in my life would take place 20 years ago. I would maybe make a few phone calls a day on my oversized cell phone that weighed 5 pounds, and probably have a few more face-to-face conversations. But now we have the capability to instantly connect multiple people at any given point that we desire. I can keep up with friends from highschool and college that I rarely get to see or the ones that live states away. Distance is only something that disrupts in person face-to-face communication, but we are left with tons of other options.

Read More

Tags: virtual interaction, collaboration, help over video, advancement, mobile, Communication, technology, tips, social media

Lime App by Vipaar Relaunched

Posted by Lauren Bailey on Tue, Jul 22, 2014

A few months ago, our augmented reality mobile app, Lime, was launched to a group of private beta users. After an array of user feedback and suggestions, a new and improved version of Lime has been created and released to a larger group of beta users. This latest version comes with more reliable and stable videos, as well as a more realistic augmented reality.

Read More

Tags: augmented reality, virtual interaction, collaboration, mobile video, help over video, technology, launch

Mobile Field Service: The State of the Art is Changing (Rapidly)

Posted by Richard Baugh on Thu, Mar 13, 2014

“Look at the back of the panel…Okay now do you see the second blue wire from the left?…Okay now plug that into the third jack from the bottom…”  

Read More

Tags: mobile video for field service, augmented reality, remote support, virtual interaction, remote service, remote video support, remote service and support, strategy, mobile video, field service, mobile field service

Augmented Reality Connects Surgeons in Birmingham to El Salvador

Posted by Richard Baugh on Fri, Jan 24, 2014

People often wonder when we will have modern technology capable of giving doctors the chance to interact and aid underprivileged people in developing countries.  With the help of augmented reality that day has arrived.  Surgeons with the Global Smile Foundation preformed an amazing international surgery this week with the aid of augmented reality and Google Glass.  This cutting edge technology allowed a surgeon in Birmingham, Alabama to collaborate with surgeons in El Salvador to correct an infant patient's lip defect.  The instant connection allowed Dr. Raj Vyas to virtually interact and assist surgeons with the Global Smile Foundation in the operating room in El Salvador, in real time.

Read More

Tags: google glass, augmented reality, virtual interaction, collaboration, remote service, remote video support, mobile field service

Remote Mobile Support: The Future of Service Repairs

Posted by Richard Baugh on Tue, Jan 21, 2014

In today’s world, service businesses are looking to improve their rate of successful repairs.  Repairing things correctly the first time, and avoiding repeat visits is known as  "first time fixed rate".  Therefor finding the key to making the repair only once lowers both labor costs and expense. 

Read More

Tags: mobile video for field service, augmented reality, virtual interaction, remote service, remote video support, remote service and support, field service, mobile field service

Comparison: Collaboration vs Face-To-Face Video for Remote Support

Posted by Matt May on Mon, Nov 04, 2013

I’m often presented with the question: how do virtual interaction and annotation compare to face-to-face video chat for remote support? This is an important question, and so I’ll try to paint a clear picture of how the two are similar, as well as different.

Read More

Tags: remote support, amazon, mayday, annotation, virtual interaction, collaboration

download-free-case-study

Most Popular Posts

trinity-case-study