Tips For Successful Lime Calls

Posted by Lauren Bailey on Tue, Nov 18, 2014

Our number of Lime users have grown by 645% in a little over a month! We are so grateful for all of our users and hope that you are happy with your Lime experience thus far. With more users, more calls are constantly being made. We want to ensure that you are making the most of these calls! Here are some helpful tips.

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Tags: tips, lime, Lime calls

Technology and Evolving Ways of Communication

Posted by Lauren Bailey on Tue, Sep 09, 2014

Technology has changed the way that human interaction regularly takes place. It will constantly change as new ways of communicating are introduced to us. I am sitting here wondering how my everyday communication routine (I know, right?...sad) with certain people in my life would take place 20 years ago. I would maybe make a few phone calls a day on my oversized cell phone that weighed 5 pounds, and probably have a few more face-to-face conversations. But now we have the capability to instantly connect multiple people at any given point that we desire. I can keep up with friends from highschool and college that I rarely get to see or the ones that live states away. Distance is only something that disrupts in person face-to-face communication, but we are left with tons of other options.

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Tags: virtual interaction, collaboration, help over video, advancement, mobile, Communication, technology, tips, social media

What Would You do with 22.6 Million Extra Minutes Today?

Posted by Drew Deaton on Mon, Jul 28, 2014

So as I was flying back from a lovely weekend with extended family in Maryland, I had the opportunity to think about all the time I spend in airline security lines. In fact, after missing my first flight, I learned 1 hour is not enough at Baltimore Washington International (BWI).  I also had a large amount of time to ponder the subject, sign up for the Global Entry program (which includes TSA pre-check), and test our new version of Lime (  I sure hope I pass my interview for Global Entry in late August!  I can’t even imagine the line for the re-test.

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Tags: remote support, remote service, remote video support, remote service and support, mobile video, mobile field service, TSA, tips

6 Tips for Using Video Chat in an Operating Room

Posted by Matt May on Wed, Jun 04, 2014

Over the last couple years, we’ve seen our customers do incredible things for their businesses by implementing video in the operating room. The use of real-time video chat in the operating room is a global trend that’s accelerating. But how do you actually use video in an OR? We’ve made a list of six tips that we’ve learned from observing thousands of video sessions in the OR.

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Tags: tips, video chat, operating room


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