The single most important feature to Lime is the ability to create a network. We created Lime to connect friends, family, colleagues...and maybe people who are meeting for the first time. In order to do this, users need to create and grow their network base. Think about when you use a social media outlet, like Facebook or Twitter. It would be completely useless without connecting and engaging with others. Your sole purpose for those sites are to connect with other people, and the same goes for Lime. We want all of our users to take full advantage of our technology and grow their network to share this with as many others as possible.
We hope that those of you who have used our mobile app, Lime, have been satisfied with your experience so far. For those of you who have still not downloaded our augmented reality mobile app, drop what you are doing now and click here.
Technology is constantly changing and evolving the working world. One in five Americans work from home without even stepping into an office, and that number is expected to increase by 64 percent in the next in the next five years. Crazy right? Over 32 percent of these people globally can work remotely with only mobile devices, and actually rely on them more than any other tool. No office, no computer and no need to even leave their home. Work doesn’t always have to take place in a cubicle, it can happen anywhere. The working environment that has been viewed as the “norm” for years is changing as mobile is becoming a new reality.
So as I was flying back from a lovely weekend with extended family in Maryland, I had the opportunity to think about all the time I spend in airline security lines. In fact, after missing my first flight, I learned 1 hour is not enough at Baltimore Washington International (BWI). I also had a large amount of time to ponder the subject, sign up for the Global Entry program (which includes TSA pre-check), and test our new version of Lime (limeapp.me). I sure hope I pass my interview for Global Entry in late August! I can’t even imagine the line for the re-test.
“Look at the back of the panel…Okay now do you see the second blue wire from the left?…Okay now plug that into the third jack from the bottom…”
Tags: mobile video for field service, augmented reality, remote support, virtual interaction, remote service, remote video support, remote service and support, strategy, mobile video, field service, mobile field service
In today’s world, service businesses are looking to improve their rate of successful repairs. Repairing things correctly the first time, and avoiding repeat visits is known as "first time fixed rate". Therefor finding the key to making the repair only once lowers both labor costs and expense.
The need to stay current with new technologies that create efficiencies has always been a priority for the field service manager, but that fact may be true now more than ever. Whether it’s mobile devices, the Cloud, data security, or the rise of real-time video, the dramatic changes in technology are impacting how field service businesses can provide service. With the development of remote service, businesses that traditionally have had to support their product with on-site personnel are leveraging new methods that are more cost-effective, and potentially allow more rapid, effective service.
For years, companies like Siemens, GE, and NextNine have offered remote service software allowing remote diagnosis and product support. In 2012, IMS Research estimated the remote monitoring market alone was worth $29 billion. In the desktop PC market, many companies offer a remote desktop capability, which gives a remote software specialist the ability to “take control” of your computer and assist with issues in real-time. Imagine someone on the other side of the world controlling your mouse cursor and installing programs to fix your ailing PC.