6 Common Misconceptions About Augmented Reality

Posted by Matt May on Tue, Dec 02, 2014

Augmented reality is an incredibly fast growing technology space. When software “improves” our perception of the real world by adding digital elements, you’re seeing augmented reality. Whether this is a heads-up display in a jet fighter, a golf rangefinder that displays the distance to the green, or a translation app that displays translations on top of the original text, augmented reality can do amazing things to improve our lives.

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Tags: google glass, augmented reality, field service, retail, manufacturing

How To: Improve Customer Service with Remote Video Support

Posted by Matt May on Wed, Oct 08, 2014

In the last post we established two key facts about today’s customers:

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Tags: google glass, remote video support, field service, customer service

Aaron Brennan from Google X to Lead VIPAAR Marketing Team

Posted by Matt May on Mon, Apr 14, 2014

I’m really excited and pleased to welcome Aaron Brennan to the VIPAAR team as our new director of marketing. We met Aaron when he visited Birmingham several months ago and were blown away by his marketing experience on several very successful teams.

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Tags: google glass, google, augmented reality, wearable technology, google plus

Augmented Reality Connects Surgeons in Birmingham to El Salvador

Posted by Richard Baugh on Fri, Jan 24, 2014

People often wonder when we will have modern technology capable of giving doctors the chance to interact and aid underprivileged people in developing countries.  With the help of augmented reality that day has arrived.  Surgeons with the Global Smile Foundation preformed an amazing international surgery this week with the aid of augmented reality and Google Glass.  This cutting edge technology allowed a surgeon in Birmingham, Alabama to collaborate with surgeons in El Salvador to correct an infant patient's lip defect.  The instant connection allowed Dr. Raj Vyas to virtually interact and assist surgeons with the Global Smile Foundation in the operating room in El Salvador, in real time.

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Tags: google glass, augmented reality, virtual interaction, collaboration, remote service, remote video support, mobile field service

Why Google Glass is the Future of Remote Video Support

Posted by Matt May on Thu, Nov 21, 2013

Nearly everyone I talk to asks me about Google Glass. Being one of the first members of the Glass Explorer Program has been incredible, and has given me real insight into how large of a bet Google is making on Glass. To those of us in the remote video support industry, Google Glass may very likely be the next big thing.

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Tags: google glass, google, remote video support

Using VIPAAR to Solve a Rubik's Cube with Google Glass [video]

Posted by Matt May on Tue, Nov 12, 2013

We had a question: could a Rubik's cube expert assist a complete novice in completing a cube in under 10 minutes? Watch and find out:

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Tags: google glass, google, augmented reality

What Google Glass Means for Mobile Video for Field Service

Posted by Matt May on Tue, Sep 17, 2013

Google Glass has been released to 10,000 consumers and developers. As a member of the Glass Explorer program, we’ve discovered Glass can be used for more than just taking pictures, recording video, and posting updates on social networks.

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Tags: mobile video for field service, google glass, google

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