Comparison: Collaboration vs Face-To-Face Video for Remote Support

Posted by Matt May on Mon, Nov 04, 2013

I’m often presented with the question: how do virtual interaction and annotation compare to face-to-face video chat for remote support? This is an important question, and so I’ll try to paint a clear picture of how the two are similar, as well as different.

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Tags: remote support, amazon, mayday, annotation, virtual interaction, collaboration

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