Augmented reality is an incredibly fast growing technology space. When software “improves” our perception of the real world by adding digital elements, you’re seeing augmented reality. Whether this is a heads-up display in a jet fighter, a golf rangefinder that displays the distance to the green, or a translation app that displays translations on top of the original text, augmented reality can do amazing things to improve our lives.
Service businesses across the globe are using innovative apps to completely rethink how they serve their customers. The number of applications that touch field service is increasing rapidly. If you work in field service, finding innovative ways to decrease travel costs, increase productivity, and improve your first-time-fix rate are probably among your top priorities.
Over the last couple years, we’ve seen our customers do incredible things for their businesses by implementing video in the operating room. The use of real-time video chat in the operating room is a global trend that’s accelerating. But how do you actually use video in an OR? We’ve made a list of six tips that we’ve learned from observing thousands of video sessions in the OR.
Over the last few years, we’ve gotten some consistent feedback. Smaller, faster, cheaper. More mobile. Today, we’re proud to announce that we’ve launched Lime, the Vipaar mobile app, to a small group of private beta participants who will experience a completely new way of doing video.
I’m really excited and pleased to welcome Aaron Brennan to the VIPAAR team as our new director of marketing. We met Aaron when he visited Birmingham several months ago and were blown away by his marketing experience on several very successful teams.
You may have never thought about it, but remote support comes in several distinct forms. There’s over-the-phone, the one most of us are familiar with, but there’s also text chat, remote desktop, and video-based remote support, among many others. While the first three are well-established - phone, text chat, and remote desktop - video is quickly becoming the gold standard in several industries.
Tags: remote video support
Nearly everyone I talk to asks me about Google Glass. Being one of the first members of the Glass Explorer Program has been incredible, and has given me real insight into how large of a bet Google is making on Glass. To those of us in the remote video support industry, Google Glass may very likely be the next big thing.
We had a question: could a Rubik's cube expert assist a complete novice in completing a cube in under 10 minutes? Watch and find out: