Service businesses across the globe are using innovative apps to completely rethink how they serve their customers. The number of applications that touch field service is increasing rapidly. If you work in field service, finding innovative ways to decrease travel costs, increase productivity, and improve your first-time-fix rate are probably among your top priorities.
We all know that Apple’s huge influence not only in the technology world, but in millions of consumer’s lives is undeniable. Apple has paved the way for what to “do right” in the tech world to please consumers wants and needs. They know that with advanced technology, there will be a large population of consumers that don’t know how to use it.
Technology has changed the way that human interaction regularly takes place. It will constantly change as new ways of communicating are introduced to us. I am sitting here wondering how my everyday communication routine (I know, right?...sad) with certain people in my life would take place 20 years ago. I would maybe make a few phone calls a day on my oversized cell phone that weighed 5 pounds, and probably have a few more face-to-face conversations. But now we have the capability to instantly connect multiple people at any given point that we desire. I can keep up with friends from highschool and college that I rarely get to see or the ones that live states away. Distance is only something that disrupts in person face-to-face communication, but we are left with tons of other options.