Is Technology Shrinking the Business World?

Posted by Lauren Bailey on Fri, Aug 29, 2014

Technology will constantly change the working world, but is it starting to shrink it? Think of what the business setting used to be like 20 years ago. In-person meetings were essential and also traveling to meet with clients. Land lines were one of the only hopes of communicating, and if you were out of the office, it was almost impossible to connect with coworkers and clients until you returned. Ten years later we see cell phones and email revolutionize the business world and create mobile ability for companies. But now we have come even farther than that.

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Tags: remote service, remote video support, advancement, technology, video chat

3 Tips to Increase Lime Video Quality

Posted by Lauren Bailey on Tue, Aug 26, 2014

We hope that those of you who have used our mobile app, Lime, have been satisfied with your experience so far. For those of you who have still not downloaded our augmented reality mobile app, drop what you are doing now and click here

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Tags: remote service and support, mobile video, help over video, mobile, video, technology

Future of the Mobile Workforce

Posted by Lauren Bailey on Wed, Aug 13, 2014

Technology is constantly changing and evolving the working world. One in five Americans work from home without even stepping into an office, and that number is expected to increase by 64 percent in the next in the next five years. Crazy right? Over 32 percent of these people globally can work remotely with only mobile devices, and actually rely on them more than any other tool. No office, no computer and no need to even leave their home. Work doesn’t always have to take place in a cubicle, it can happen anywhere. The working environment that has been viewed as the “norm” for years is changing as mobile is becoming a new reality.

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Tags: mobile video for field service, google, remote video support, remote service and support, mobile video, mobile, Communication, technology

The Value of Non-Verbal Communication

Posted by Lauren Bailey on Mon, Aug 04, 2014

There has always been a barrier when it comes to communicating through words alone- especially for all of you visual learners of the world…(raising my hand). We can tell someone as much information as we want to, but is the information substantially being absorbed? Is it being understood the wrong way due to lack of visualization? Most likely. Ninety percent of information your brain processes is visual, and visuals are processed 60,000 times faster in the brain than text or words. How many times have you been taking directions from someone and you were confused about what they were explaining because you were creating an inaccurate mental picture? Probably more times than not.

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Tags: augmented reality, collaboration, strategy, help over video, Learning, Communication

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