Augmented Reality Connects Surgeons in Birmingham to El Salvador

Posted by Richard Baugh on Fri, Jan 24, 2014

People often wonder when we will have modern technology capable of giving doctors the chance to interact and aid underprivileged people in developing countries.  With the help of augmented reality that day has arrived.  Surgeons with the Global Smile Foundation preformed an amazing international surgery this week with the aid of augmented reality and Google Glass.  This cutting edge technology allowed a surgeon in Birmingham, Alabama to collaborate with surgeons in El Salvador to correct an infant patient's lip defect.  The instant connection allowed Dr. Raj Vyas to virtually interact and assist surgeons with the Global Smile Foundation in the operating room in El Salvador, in real time.

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Tags: google glass, augmented reality, virtual interaction, collaboration, remote service, remote video support, mobile field service

Remote Mobile Support: The Future of Service Repairs

Posted by Richard Baugh on Tue, Jan 21, 2014

In today’s world, service businesses are looking to improve their rate of successful repairs.  Repairing things correctly the first time, and avoiding repeat visits is known as  "first time fixed rate".  Therefor finding the key to making the repair only once lowers both labor costs and expense. 

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Tags: mobile video for field service, augmented reality, virtual interaction, remote service, remote video support, remote service and support, field service, mobile field service

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