5 Things You Didn’t Know About Remote Video Support

Posted by Matt May on Wed, Dec 11, 2013

You may have never thought about it, but remote support comes in several distinct forms. There’s over-the-phone, the one most of us are familiar with, but there’s also text chat, remote desktop, and video-based remote support, among many others. While the first three are well-established - phone, text chat, and remote desktop - video is quickly becoming the gold standard in several industries.

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