Nearly everyone I talk to asks me about Google Glass. Being one of the first members of the Glass Explorer Program has been incredible, and has given me real insight into how large of a bet Google is making on Glass. To those of us in the remote video support industry, Google Glass may very likely be the next big thing.
We had a question: could a Rubik's cube expert assist a complete novice in completing a cube in under 10 minutes? Watch and find out:
I’m often presented with the question: how do virtual interaction and annotation compare to face-to-face video chat for remote support? This is an important question, and so I’ll try to paint a clear picture of how the two are similar, as well as different.